You DO realize it was that she was a child by being tortured and experimented on? It explains alot why her personality is the way it is. You should be talking about Jacob, absolutely hated his side mission.

I swear, it seems like every fantasy game is being compared with Baldur's Gate 3. We were doing the same thing in Inquisition where we persuaded Cullen to take lyrium or not at all. We persuaded Cole to either be more spirit or more human. We persuaded Blackwall to atone for lying, or keep his lies. I know in Veilguard if you harden Neve or Lucanis, they don't listen to your choice for them. As one person below said, sometimes we'd need to help. I know when talking to Bellara about the archive you can ask her what she would do, but the problem is she doesn't know because freeing or keeping the archive has its pros and cons.

While Veilguard does have its criticisms, I still very much enjoy the game to the point where I'm on my third playthrough in a row.